The Aviation industry has studied and implemented human factors training to significantly reduce costly incidents and accidents since the 1970s – triggered by the Everglades crash of Eastern Airlines Flight 401 in 1972 and the deadly Tenerife disaster in 1977. Many other industries have since followed, applying the principles to not only understand why accidents happen but to proactively prevent them from occurring.
The study and application of human factors and our relationship with all that we, as humans, interact with incorporates decision-making, communication, teamwork – leading and following, environment awareness, human limitations, and body management – fatigue, stress, illness, etc. The impact of understanding human factors can be significant to not only keep your workforce safe but also improve productivity, employee engagement, and your bottom line. If your workforce is working at its optimum then the output will be optimised.
Skilful Decisions provides training for leaders, managers, supervisors and all employees to manage difficult conversations, provision and acceptance of feedback and to recognise when your employees or peers need assistance. Human factors training can be tailored to your industry of operation and address known issues or concerns.