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What we offer

Grow trust in yourself and your team

Skilful Decisions offers keynote presentations, group-based workshops, one-on-one training and process review.

Our talks and workshops can be tailored to your industry of operation and address known issues or concerns. We will work with you to assess the issues you are facing and areas of potential enhancement.

Training your workforce and/or students so they understand their own limitations, how to effectively communicate and make decisions means they are able to operate at their optimum – positively impacting employee engagement, productivity and ultimately client experience.

Presented to Air Services

Risk Management

Risk awareness has significantly grown in society but why is it important? Natalee shares her knowledge and personal experiences to reveal the significance of understanding the risk and the importance of effective management. Natalee demonstrates the effectiveness of risk assessments and subsequent management as a tool to enhance capability.

PRESENTED

Decision-making Workshop

We make thousands of decisions each day, some are insignificant that take little to no time or attention, some are huge and could impact our life for years to come. Understanding how we make decisions and what influences us both internally and externally can provide clarity, and increase effectiveness of our decisions. The workshop guides you through the influences and tools to address. Awareness of those influences can make a significant difference in what you decide and when you make the decision.

Presented at the Disaster and Emergency Management Conference

Effective Communication

We all communicate but how effective are we? Natalee has made mistakes in her career and shares with you what she has learnt. These lessons include; the importance of communicating effectively, not just talking but being attentive and listening, what can happen when you let your attention slip, when you become complacent. Natalee reveals the impact of communication on creating and maintaining positive safety cultures.

Presented to Farmsafe

Effective Communication

We all communicate but how effective are we? Natalee has made mistakes in her career and shares with you what she has learnt. These lessons include; the importance of communicating effectively, not just talking but being attentive and listening, what can happen when you let your attention slip, when you become complacent. Natalee reveals the impact of communication on creating and maintaining positive safety cultures.

Presented to National Safety Council Australia Awards

Understanding the Why – the Importance of Human Factors and Safety Culture

When something goes wrong society often looks for the WHO, who is responsible and individual that caused the problem. The danger with looking for WHO is losing the opportunity to learn, to improve, to prevent it happening again. Natalee shares her unique experiences to demonstrate the importance of understanding what influences your behaviours, interactions and decisions. From the influences of Human Factors, to the impact of organisational culture Natalee’s storytelling will show you the importance of understanding the WHY.

Presented to Equifax

Overcoming Challenges

Natalee shares her personal journey, from a farm in Western Australia to the Royal Australian Navy’s first female pilot and a career of firsts that followed. Being in such a male dominated environment and the only female pilot in the Navy for her first 8 years Natalee experienced many challenges. She overcome her own internal doubts, others bias’ and attitudes that said she didn’t belong, to eventually gain her own confidence and the respect of those around her. Natalee shares the importance of having a support network and letting them help you succeed.
EXPERTISE

We focus on the key areas of decision-making, communication, organisational safety culture and human factors.

Skilful Decisions will provide you with lessons to improve your professional skills, enhance how you interact with your team, and guide you to grow your organisation’s safety culture.

Skilful Decisions also offers expert consultancy in the field of human factors. Human factors endeavors to understand the human condition – understanding why people do what they do, why errors and mistakes occur, and how to prevent or overcome these.

Natalee's presentation was insightful, entertaining and heartfelt. Feedback from conference attendees listed her presentation as a highlight. She was an absolute pleasure to deal with in the lead up to, and during the conference. She took the time to learn about our organisation and its purpose, and to understand our audience so she could tailor her presentation accordingly. The result was that she captivated the crowd and taught us about human factors in a farm safety context.

Natalee Johnston presented at the launch of the Bureau of Meteorology's internal health and safety campaign in August, 2022. Her presentation was extremely engaging and highlighted the value of a mature and high-performing safety culture. Natalee delivered important health and safety messages through her own personal experience and stories, which complemented our campaign's objectives. Natalee's presentation received exceptional staff engagement and interest, which has continued to flow throughout the ongoing campaign.